Your Privacy Matters
At Truck Parts Express, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
What Information Do We Collect?
We collect the following types of data:
- Personal Information: Your name, email, phone number, shipping, and billing addresses.
- Payment Information: Details required to process transactions (e.g., card details, but not stored by us).
- Account Information: Username and password for your account on our site.
- Browsing Data: Cookies, IP addresses, and analytics data to improve your experience.
Why Do We Collect Your Data?
We use your data to:
- Process and ship your orders.
- Provide customer support and resolve issues.
- Send updates on orders or promotional offers (with your consent).
- Improve our website and personalize your shopping experience.
Who Do We Share Your Information With?
Your data is shared only with trusted third parties, such as:
- Payment gateways for secure processing (e.g., Direct Bank Transfer).
- Delivery companies to ensure your orders reach you.
- Marketing tools (e.g., email platforms) to send relevant updates.
Your Privacy Rights
You have control over your data, including the right to:
- Access the information we hold about you.
- Request corrections or deletions.
- Opt out of marketing communications at any time.
Simply contact us at sales@tpx.com.au to exercise these rights.
Data Security
We use encryption and secure servers to keep your data safe. While we take every precaution, no method of transmission over the internet is 100% secure.
Contact Us
If you have questions or concerns, feel free to reach out:
- Email: sales@tpx.com.au
- Phone: 0266 741 225